Work hours and daily limits
Set when a Victoria AI campaign sends and how much it sends each day, and how campaign limits combine with sender limits.
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Each campaign has its own sending schedule and daily caps, in Campaigns → your campaign → Settings. Every sender account also has its own limits, and the lowest limit that applies always wins.
Set a campaign's work hours
- Open Campaigns → your campaign → Settings → Work Hours.
- Pick a Timezone.
- Turn each day on or off and set its start and end times.
- Select Save.
A new campaign starts with 9 AM to 5 PM, Monday to Friday, US Eastern time. Steps only go out inside the window, in the timezone you pick. A step that falls due outside it waits for the next window, so on the default schedule a lead added on Friday evening gets its first step on Monday.
Turning the Work Hours switch off doesn't mean "send any time". A campaign without active work hours sends on the default schedule, 9 AM to 5 PM, Monday to Friday, US Eastern time. To send on weekends or in the evening, keep the switch on and turn those days on with the hours you want.
The Appointment Setter follows the same work hours for its replies unless you turn off Respect work hours in its settings. See Appointment Setter.
Set a campaign's daily limits
Open Campaigns → your campaign → Settings → Daily Limits. Each row caps one action per day for each sender account in this campaign: with two LinkedIn accounts assigned, each can send up to the Connection Requests limit for this campaign. Change the number and select Save on that row.
| Limit | New campaign default |
|---|---|
| Profile Views | 30 |
| Connection Requests | 20 |
| LinkedIn Messages | 20 |
| Emails | 30 |
The LinkedIn rows can't go above 30. Emails can go up to 500.
How campaign limits combine with sender limits
Every sender account has its own caps on top of the campaign's:
- LinkedIn connection requests and messages are capped at 20 a day per account, and connection requests at 100 a week. An owner can raise these to 30 a day and 200 a week on Sender Accounts after acknowledging the risk.
- Every newly connected account ramps up over 14 days before it reaches its full limit.
- A LinkedIn restriction halves the account's LinkedIn caps for a while.
So a campaign whose limit is higher than its accounts' caps still sends only what each account allows that day. Sender limits and ramp has the full ramp schedule, and LinkedIn restrictions and limits covers restrictions.
Send more from a campaign each day
When a campaign sends less than you want, check in this order:
- Sender caps: an account still ramping, or at its daily or weekly ceiling, sets the real limit. Add sender accounts to the campaign to send more in parallel.
- Daily limits: raise the campaign's row for that action.
- Work hours: a short window leaves less time to send.
Raising limits on a new LinkedIn account doesn't skip its ramp.