Pause, duplicate or archive a campaign

Pause a campaign

Open Campaigns → your campaign and turn off the switch at the top. The status changes to Paused.

While a campaign is paused:

• no sequence steps go out, including to leads mid-sequence;
• the Appointment Setter sends no follow-up nudges on its conversations;
• leads keep their place and pick up where they were when you resume.

Pausing never runs the readiness check. A step that was already being sent when you paused is checked again just before it goes out, so it won't send.

Resume a paused campaign

Turn the switch back on. The readiness check runs again, and the campaign resumes once it passes. See Preflight checks.

Duplicate a campaign

Open Campaigns → your campaign, select the ⋯ (Campaign actions) menu, then Duplicate. The copy opens straight away, named "original name (Copy)", paused.

The copy keeps:

• the sequence, including Variation B and the traffic split;
• AI Personalization fields;
• work hours and daily limits;
• Appointment Setter settings and the response webhook.

The copy doesn't include leads or sender accounts. Add leads and assign senders before you activate it. A sender can only send for one active campaign at a time, so pause the original if the copy uses the same accounts.

Archive a campaign

Open Campaigns → your campaign → ⋯ → Archive and confirm. Archiving:

• stops all outreach and marks every lead in the campaign complete;
• removes the campaign from the Campaigns list;
• keeps its historical data.

Archiving can't be undone in the app. If you might want the campaign back, pause it instead.

Pause or archive: which to use

• Pause to stop for a while and resume later with leads in place.
• Duplicate to reuse a working setup for a new audience, or to restructure a running sequence without shifting its leads.
• Archive when the campaign is finished and you won't send from it again.