Plans and add-ons

Victoria AI has two monthly plans. Both include every feature, unlimited users and unlimited campaigns; they differ in how many senders they include and how many credits they grant each month. There is no annual plan.

What the Workspace and Agency plans include

The free trial is on the Workspace plan. Agency isn't a self-serve checkout in the app; contact us from Feedback & Support in the sidebar or at support@versionseven.ai to move to it. Agencies that run a workspace per client can automate the weekly client report and sender onboarding across them with the API docs' agency operations recipe.

Workspace add-ons: extra LinkedIn seats and mailboxes

Add-ons are available on a paid Workspace plan. They're locked on Agency, while a subscription is set to cancel, and while a payment is overdue. During the trial, + offers to start the paid plan instead. See Start your paid plan before the free trial ends.

Add a LinkedIn seat or mailbox

1. Go to Credits & Billing. Under Plan, find LinkedIn seats or Mailboxes.
2. Select + on that row.
3. Review the dialog: the amount charged today, the new monthly price and the extra credits per cycle. Select Add and pay to confirm.

The amount charged today is the prorated price for the rest of the current billing cycle, charged right away. If that payment fails, the seat or mailbox isn't added. Once it succeeds, the new seat or mailbox is available to connect at once. Its extra credits arrive with your next cycle's grant.

Only owners and admins can change add-ons.

Remove a LinkedIn seat or mailbox add-on

1. Go to Credits & Billing → Plan and select − on LinkedIn seats or Mailboxes. You can't go below what the plan includes.
2. The Remove a LinkedIn seat or Remove a mailbox dialog shows the new monthly cost.
3. If you have more senders connected than the new total allows, choose which ones to disconnect. The newest are selected to start with; change the selection to keep the ones you want. The dialog lists the active campaigns that will pause because they use a chosen sender.
4. Confirm.

How removals work:

• No proration. You aren't refunded for the rest of the current cycle; the lower price applies from the next invoice.
• Only the senders you chose are removed. They're disconnected and deleted, and the active campaigns that used them pause.
• No accounts are touched if you're already under the new total.
• If a sender can't be removed, the change stops there and your plan and billing stay as they were. Any sender already removed stays removed. Try again, or remove the sender on Sender Accounts first. See Remove or replace a sender.

Update your card, see invoices or cancel in the billing portal

Select Manage billing next to your plan in Credits & Billing. Stripe's billing portal opens, where you can update the card, download invoices and cancel. When you're done, you return to Credits & Billing. Only owners and admins see the button.

If a payment failed, the banner at the top of the app has Update payment method, which opens the same portal. See Failed payments.

Plan add-on buttons are disabled

The text under the plan explains why:

• "Agency includes fixed seats and mailboxes. Email support@versionseven.ai to change them."
• "Reactivate your subscription to change seats or mailboxes." See Cancel or reactivate.
• "This subscription is on the previous per-account pricing and moves to Workspace at its next renewal."