Trial lead cap
How many leads a trial workspace can hold, what counts toward the cap, and what to do when an import is refused.
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During the free trial, a workspace can hold up to 250 leads. The cap lifts when the trial converts to a paid plan.
What counts toward the trial lead cap
Every lead in the workspace counts once, whichever campaign it's in and however it arrived: CSV uploads, Find Leads, Add Lead, the Copilot, a connected assistant and the REST API. A lead in two campaigns counts once.
Trial lead cap reached: what you see
A CSV upload or API request that would take the workspace over the cap is refused whole, not cut short. The message reads: "Your free trial allows up to … leads and … are already in your workspace (… remaining). Subscribe in Billing to add more."
Over the REST API, the same refusal is 403 TRIAL_LEAD_CAP_REACHED, with the cap, used and remaining counts.
Fix a refused import on the trial
- Add fewer leads. Upload a smaller file, or add up to the remaining number shown in the message.
- Delete leads you won't use. An owner or admin can open a lead and select Delete lead, which frees its place.
- Start your paid plan. The cap lifts when billing starts: at the end of the trial if you've added a card, or right away if you select Start paid plan in Credits & Billing → Plan. See Free trial.
Trial Lead database limit
Separately from the lead cap, Lead database use during the trial is capped at 330 credits, covering searches and found emails together. A request that would go over it is refused with the credits it needs and the credits left. See Find leads in the Lead database.