Trial lead cap
How many leads a trial workspace can hold, what counts toward the cap, and what to do when an import is refused.
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During the free trial, a workspace can hold up to 250 leads. The cap lifts when the trial converts to a paid plan.
What counts toward the trial lead cap
Every lead in the workspace counts once, whichever campaign it's in and however it arrived: CSV uploads, Find Leads, Add Lead, the Copilot, a connected assistant and the REST API. A lead in two campaigns counts once.
Trial lead cap reached: what you see
A CSV upload or API request that would take the workspace over the cap is refused whole, not cut short. The message reads: "Your free trial allows up to … leads and … are already in your workspace (… remaining). Subscribe in Billing to add more."
Over the REST API, the same refusal is 403 TRIAL_LEAD_CAP_REACHED, with the cap, used and remaining counts.
Fix a refused import on the trial
- Add fewer leads. Upload a smaller file, or add up to the remaining number shown in the message.
- Delete leads you won't use. An owner or admin can open a lead and select Delete lead, which frees its place.
- Wait for the trial to convert. The cap lifts when billing starts: at the end of the trial, or earlier if the workspace reaches 200 sends or 20 Appointment Setter conversations. See Free trial.
Trial Lead database limit
Separately from the lead cap, Lead database use during the trial is capped at 330 credits, covering searches and found emails together. A request that would go over it is refused with the credits it needs and the credits left. See Find leads in the Lead database.