# Remove or replace a sender

What removing a LinkedIn or email sender pauses and stops, who can remove one, and how to swap in a different account.

Removing a sender disconnects it from Victoria AI and takes it off every campaign. Do it when you no longer want to send from that account, or to free its slot for a different one.

## Remove a sender

1. Go to **Sender Accounts** and find the account.
2. Select the trash icon on its row.
3. Read the **Remove sender account?** dialog, then select **Remove**.

The toast tells you what changed, for example "Paused 1 campaign (Q4 outreach) and stopped 12 leads assigned to this sender".

## What removing a sender pauses and stops

- **It's taken off every campaign's sender list.**
- **Active campaigns that used it pause.** This happens even if the campaign has other senders.
- **Leads assigned to it stop.** They're marked disconnected and won't continue the sequence from another sender.
- **The account is deleted from Victoria AI.** Reconnecting it later counts as a new connection, with a new warm-up ramp.

Your plan doesn't change. The seat or mailbox stays on your bill and is free for another account. To pay for fewer, remove an add-on in **Credits & Billing**. See [Plans and add-ons](https://docs.versionseven.ai/help/plans-and-add-ons).

## Who can remove a sender

Owners and admins can remove any sender. A member can remove only a sender they connected themselves. If a member tries to remove someone else's sender, the app shows **Failed to remove account**; ask an owner or admin to remove it.

## Replace a sender with a different account

1. Remove the old account as above.
2. Connect the new one: [LinkedIn](https://docs.versionseven.ai/help/connect-linkedin) or [Gmail or Outlook](https://docs.versionseven.ai/help/connect-gmail-or-outlook).
3. Assign the new account to each campaign in **Campaigns → your campaign → Settings → Connected Accounts**.
4. Turn the paused campaigns back on. The preflight checks run again. See [Preflight checks](https://docs.versionseven.ai/help/preflight-checks).

The leads the old sender stopped don't move to the new one on their own.

If the account is only disconnected rather than wrong, reconnect it instead: that keeps its campaigns and leads. See [Reconnect a sender](https://docs.versionseven.ai/help/reconnect-a-sender).

## Replace a sender during the free trial

The trial allows 1 LinkedIn account and 1 mailbox. To swap one, remove the old account first, then connect the new one in the freed slot.

Keep at least one sender connected through the end of the trial. A removed sender doesn't count toward the trial's charge rule, so a workspace with no sender at the end closes. See [Free trial](https://docs.versionseven.ai/help/free-trial).

## Revoke a pending sender invite link

A row marked **Pending** is an invite link, not an account. Its trash icon opens **Revoke invite link?**; select **Revoke** to free the slot. See [Connect a sender with an invite link](https://docs.versionseven.ai/help/connect-a-sender-with-an-invite-link).
